Operations or Departmental Manager

An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.

They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Job Roles may include:
  • Operations manager,
  • Regional manager,
  • Divisional manager,
  • Department manager
  • Specialist managers.

Managing teams and projects in line with a private, public or voluntary organisation’s operational or departmental strategy.

Eligibility criteria

For Operations Departmental Manager Level 5 the individual employer will decide whether an employee is suitable for the programme.

Apprentices without level 2 English and Maths will need to achieve this level prior to taking the End Point Assessment

Qualifications and professional recognition

Level 5 competency.

End Point Assessment

To successfully complete the apprenticeship, the learner needs to pass an independent End Point Assessment which consists of three distinct assessment methods.

For more information on the standard have a look at – Operations or departmental manager / Institute for Apprenticeships and Technical Education

 

FAQs

What happens if employers take on an apprentice who needs help with English and maths?

If you employ an apprentice who needs extra help with English and maths, additional payments are made to your training provider. This does not come out of your Apprenticeship Levy funds.

How much does an Apprenticeship cost?

You can get help from the Government to pay for Apprenticeship Training.
The amount you pay depends on whether you are a big enough employer to pay the Apprenticeship Levy (you pay more than £3 million in salaries every year) or not.

All employers must now set up a Digital Apprenticeship Service account with the Education and Skills Funding Agency to manage their Apprenticeship funding.

Funding an apprenticeship (apprenticeships.gov.uk)

What is End Point Assessment?

An EPA takes place at the end of an apprenticeship and tests the knowledge and skills you’ll have learnt as an apprentice.

What does an EPA involve?
An EPA can vary depending on the apprenticeship but could include:
• a practical test of the skills learnt during an apprenticeship
• a presentation
• an interview
• written or multiple-choice tests
• workplace observation

Understanding end-point assessments (EPA) (apprenticeships.gov.uk)https://www.apprenticeships.gov.uk/apprentices/understanding-end-point-assessments

Is an apprenticeship right for you ?

Apprenticeships combine real work with training and study for a specific role.
You’ll learn new skills, gain experience and earn a salary too. Being an apprentice can be an exciting and rewarding career path.

Before applying you should also consider that as an apprentice you’ll have to:
• balance a job with studying and your home life
• work under supervision and guidance
• complete regular assessments, including an end-point assessment
• usually train for one specific role

Is an apprenticeship right for you? (apprenticeships.gov.uk)

Is there an age limit for Apprenticeship training?

Apprenticeships can be offered to new recruits or existing employees of all ages and at any level. Older staff, even those with degrees, can do an apprenticeship training programme if they are taking on new roles or require new knowledge and skills